Comments on: Samsung LCD TV Purple Dot Power Issues http://www.mikejablonski.org/2010/01/19/samsung-lcd-tv-purple-dot-power-issues/ seattle, washington Sat, 07 Jan 2012 16:23:07 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: mike http://www.mikejablonski.org/2010/01/19/samsung-lcd-tv-purple-dot-power-issues/comment-page-1/#comment-528 mike Sat, 07 Jan 2012 16:23:07 +0000 http://www.mikejablonski.org/?p=368#comment-528 @Pete - I tried to find the exact same ones, but from what I can remember Fry's didn't have enough of the ones I needed. This was a while ago, so I don't remember what voltage I ended up getting. You can read the link I had in the original post on AVS Forum. Those guys talk about using different voltages that work. @Pete – I tried to find the exact same ones, but from what I can remember Fry’s didn’t have enough of the ones I needed. This was a while ago, so I don’t remember what voltage I ended up getting. You can read the link I had in the original post on AVS Forum. Those guys talk about using different voltages that work.

]]> By: Pete Dela Cruz http://www.mikejablonski.org/2010/01/19/samsung-lcd-tv-purple-dot-power-issues/comment-page-1/#comment-527 Pete Dela Cruz Sat, 07 Jan 2012 04:12:51 +0000 http://www.mikejablonski.org/?p=368#comment-527 Mike your close up picture is exactly the same what I have. Did you replace the capacitors exactly the same value. Some people blogs say they replace theirs the 10V to 15V others say 25v. Is this OK. Need your advice. Mike your close up picture is exactly the same what I have. Did you replace the capacitors exactly the same value. Some people blogs say they replace theirs the 10V to 15V others say 25v. Is this OK. Need your advice.

]]> By: mark http://www.mikejablonski.org/2010/01/19/samsung-lcd-tv-purple-dot-power-issues/comment-page-1/#comment-523 mark Sun, 01 Jan 2012 03:32:42 +0000 http://www.mikejablonski.org/?p=368#comment-523 I'm having the same issue with my Samsung. Does anybody know if this is fatal, or can I simply continue to turn it on/off/on to watch it without the dots? And as Tim asked, can a novice do this, or should I not attempt? I’m having the same issue with my Samsung. Does anybody know if this is fatal, or can I simply continue to turn it on/off/on to watch it without the dots? And as Tim asked, can a novice do this, or should I not attempt?

]]> By: batchcuter@msn.com http://www.mikejablonski.org/2010/01/19/samsung-lcd-tv-purple-dot-power-issues/comment-page-1/#comment-520 batchcuter@msn.com Fri, 16 Dec 2011 19:33:27 +0000 http://www.mikejablonski.org/?p=368#comment-520 We took our Samsung with the white dots (diamonds) to D&L Electronics in Ft. Lauderdale and had it fixed in one day for a hundred bucks. We took our Samsung with the white dots (diamonds) to D&L Electronics in Ft. Lauderdale and had it fixed in one day for a hundred bucks.

]]> By: Tim http://www.mikejablonski.org/2010/01/19/samsung-lcd-tv-purple-dot-power-issues/comment-page-1/#comment-510 Tim Thu, 27 Oct 2011 04:33:03 +0000 http://www.mikejablonski.org/?p=368#comment-510 Thanks for this great article. For anyone who has swapped out the capacitors, how difficult was it? Do try simply screw on or do they have to be soldered? I've never soldered before. Just looking to find out so I know how long it will take to do and what supplies I might need. Thanks! Thanks for this great article. For anyone who has swapped out the capacitors, how difficult was it? Do try simply screw on or do they have to be soldered? I’ve never soldered before. Just looking to find out so I know how long it will take to do and what supplies I might need. Thanks!

]]> By: JAY http://www.mikejablonski.org/2010/01/19/samsung-lcd-tv-purple-dot-power-issues/comment-page-1/#comment-508 JAY Sat, 10 Sep 2011 18:26:25 +0000 http://www.mikejablonski.org/?p=368#comment-508 THIS IS GREAT INFORMATION THAT YOUR ARTICLE INCLUDED BUT ONE CRITICAL PIECE OF INFORMATION IS MISSING CONCERNING THE "FREE REPAIR IN-HOUSE FROM SAMSUNG AUTHORIZED TECHS". SAMSUNG'S LIMITATIONS FOR PROVIDING A FREE REPAIR FOR THIS PROBLEM IS 39 MONTHS FROM THE DATE OF MANUFACTURING DATE AND NOT THE PURCHASE DATE. THIS IS A CRITIAL ISSUE OTHERWISE SAMSUNG WILL NOT PROVIDE A FREE REPAIR FOR THIS SPECIFIC PROBLEM. PLEASE SHARE THIS INFORMATION WITH YOUR READERS.... CALLING BACK ANOTHER SAMSUNG CUSTOMER SERVICE PERSONNL WILL NOT RESOLVE A PERSON'S ISSUE IF THE TV IS OUTSIDE THE 39 MONTHS MANUFACTURING DATE LIMITS.... THANK YOU. THIS IS GREAT INFORMATION THAT YOUR ARTICLE INCLUDED BUT ONE CRITICAL PIECE OF INFORMATION IS MISSING CONCERNING THE “FREE REPAIR IN-HOUSE FROM SAMSUNG AUTHORIZED TECHS”. SAMSUNG’S LIMITATIONS FOR PROVIDING A FREE REPAIR FOR THIS PROBLEM IS 39 MONTHS FROM THE DATE OF MANUFACTURING DATE AND NOT THE PURCHASE DATE. THIS IS A CRITIAL ISSUE OTHERWISE SAMSUNG WILL NOT PROVIDE A FREE REPAIR FOR THIS SPECIFIC PROBLEM. PLEASE SHARE THIS INFORMATION WITH YOUR READERS…. CALLING BACK ANOTHER SAMSUNG CUSTOMER SERVICE PERSONNL WILL NOT RESOLVE A PERSON’S ISSUE IF THE TV IS OUTSIDE THE 39 MONTHS MANUFACTURING DATE LIMITS….
THANK YOU.

]]> By: Jeff http://www.mikejablonski.org/2010/01/19/samsung-lcd-tv-purple-dot-power-issues/comment-page-1/#comment-507 Jeff Tue, 06 Sep 2011 22:30:55 +0000 http://www.mikejablonski.org/?p=368#comment-507 Ok.. I'm on the never buy a Samsung TV list again also. Same problem as everyone else. LNT4665F - Purple Dots, then TV Rebooting, finally not turning on at all. Called and talked to 1st level customer service and then Executive Customer Relations Department. ECR told me that it is definitely a known problem with this model but they wouldn't fix it as it was outside their 39 month window for a free repair. Apparently, their manufacturing issue (bad capacitators) caused the TV to fail too slowly for them to own up to it and fix it. Most ridiculous thing I ever heard. Let's hope Apple makes TVs soon as I won't be getting anything else from Samsung. Ok.. I’m on the never buy a Samsung TV list again also. Same problem as everyone else. LNT4665F – Purple Dots, then TV Rebooting, finally not turning on at all. Called and talked to 1st level customer service and then Executive Customer Relations Department. ECR told me that it is definitely a known problem with this model but they wouldn’t fix it as it was outside their 39 month window for a free repair. Apparently, their manufacturing issue (bad capacitators) caused the TV to fail too slowly for them to own up to it and fix it. Most ridiculous thing I ever heard. Let’s hope Apple makes TVs soon as I won’t be getting anything else from Samsung.

]]> By: Brian http://www.mikejablonski.org/2010/01/19/samsung-lcd-tv-purple-dot-power-issues/comment-page-1/#comment-506 Brian Sat, 03 Sep 2011 01:09:51 +0000 http://www.mikejablonski.org/?p=368#comment-506 Just called 1800Samsung and the rep told me my TV model (LNT4661FX/XAA) is on their service list however, my Serial number is outside of the affected range. So, am I out of luck? I asked. Yes! the rep replied. What a BS! It seems like Samsung just don't have the balls to backup their own mess. That leaves fixing it myself is the only choice. Just called 1800Samsung and the rep told me my TV model (LNT4661FX/XAA) is on their service list however, my Serial number is outside of the affected range. So, am I out of luck? I asked. Yes! the rep replied. What a BS! It seems like Samsung just don’t have the balls to backup their own mess. That leaves fixing it myself is the only choice.

]]> By: Engstfeld http://www.mikejablonski.org/2010/01/19/samsung-lcd-tv-purple-dot-power-issues/comment-page-1/#comment-505 Engstfeld Fri, 26 Aug 2011 20:32:02 +0000 http://www.mikejablonski.org/?p=368#comment-505 Called Samsung and they blew me off....tried to tell me it was magnetic interference. Jerks....and I could forget about any "one-time" or any kind of a fix. So I took your advice and swapped out four bad caps. Put the set back together, and presto....no picture. Bummer. So I took the back back off and lo and behold...I forgot to hook back up two leads. This even with a picture I'd taken with my camera before disconnecting them. So I hooked them up and abracadabra: back in business again. I'd never soldered crap before in my life, but it was easy (thanks Ernesto for that link). Thanks for the clue, Mike. Called Samsung and they blew me off….tried to tell me it was magnetic interference. Jerks….and I could forget about any “one-time” or any kind of a fix.

So I took your advice and swapped out four bad caps. Put the set back together, and presto….no picture. Bummer. So I took the back back off and lo and behold…I forgot to hook back up two leads. This even with a picture I’d taken with my camera before disconnecting them. So I hooked them up and abracadabra: back in business again.

I’d never soldered crap before in my life, but it was easy (thanks Ernesto for that link). Thanks for the clue, Mike.

]]> By: tim http://www.mikejablonski.org/2010/01/19/samsung-lcd-tv-purple-dot-power-issues/comment-page-1/#comment-503 tim Thu, 11 Aug 2011 20:13:05 +0000 http://www.mikejablonski.org/?p=368#comment-503 My tv had all of the symptoms. Model LN T4665F. Samsung told me that they have now established a 3 year limit on these "free repairs". Customer service was horrible. Not to mention that I could not even remotely understand "Chad". I always thought Samsung was the one to look up to in electronics. Needless to say, they have lost me as a customer. My tv had all of the symptoms. Model LN T4665F. Samsung told me that they have now established a 3 year limit on these “free repairs”. Customer service was horrible. Not to mention that I could not even remotely understand “Chad”. I always thought Samsung was the one to look up to in electronics. Needless to say, they have lost me as a customer.

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